Problem in withdrawing BOB
s
simon mathew
i deposited 417.18 BOB in optimism.
Then i withdrew to another metamask address on optimism.
417.18 has not been deposited to destination metamask address.
I can see it in zkaccount on top right corner of the website
Transaction hash is
0x3ee15262ed078002d73cdb8706e67bc51598c82dca98172f077fa36fd4a99d36
Mojmir
Transaction you shared is the deposit into the zkBob privacy pool. If you can see the tokens in the UI, in the top right, next to "zkAccount" it means that tokens are in the pool. You should try using the "Withdraw" tab again if you intend to withdraw them from the privacy pool into your web3 wallet.
s
simon mathew
the witdhdraw transaction has failed "Doublespend detected in optimistic-nullifiers"
s
simon mathew
Mojmir
simon mathew: Can you please paste here the Support ID?
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simon mathew
Mojmir:i can find support id in this trail or email
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simon mathew
i meant i cant find support id in this issue trail or email
Mojmir
simon mathew: You can find it at the bottom of the page in the zkBob UI. Anyway, I have already manually copied it and forwarded your case to dev team. They will check it and I will keep you updated here.
Mojmir
simon mathew: Please try it now, the issue should be solved.
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simon mathew
Mojmir: Thank, it was already deposited when i checked.