Can't deposit BOB tokens on Optimism | Report Issue

Can't deposit BOB tokens on Optimism

Greg Project

Here is the error message:
Transaction was rejected
Job 484 failed with reason: Deadline is expired
Support ID: 5035a4e8-3134-4d9d-9693-01f7f1042f9b

June 4, 2023

Mojmir

Hey, thank you for the report, our dev team will look into it.

Also, we are moving away from this platform and have a new support channel in our Discord: discord.gg/zkbob

Greg Project

Mojmir: Yes please ask them to check ASAP - it has been several days now and I still can't deposit to zkbob. Here is some further info which may be useful:

I have tried:

depositing the BOB tokens on Polygon network instead
changing the no. of BOB tokens to a whole number
clearing the cache for the zkbob website (I am using Brave Browser)
creating a brand new zkbob account

But I continue to get the same error message every time I try to deposit. This is super frustrating as I have been using zkbob for months without issue and now for the past few days I cannot use it when I really need to do so.

Mojmir

Greg Project: Hey Greg, thanks for an additional details. From our investigation it seems like the most likely cause of the issues you are facing is that your browser's/device clock is ~4.5 hours behind.

Can you please double check that your device clock is configured correctly?

Greg Project

Mojmir: Yes! That's fixed it! Thank You!

I just travelled between India and the UK where the time difference is 4.5 hours - and even though the clock was showing correctly, somewhere in settings it was still in the other timezone. Thanks again.