Can't deposit BOB tokens on Optimism
Mojmir
Hey, thank you for the report, our dev team will look into it.
Also, we are moving away from this platform and have a new support channel in our Discord: discord.gg/zkbob
G
Greg Project
Mojmir: Yes please ask them to check ASAP - it has been several days now and I still can't deposit to zkbob. Here is some further info which may be useful:
I have tried:
- depositing the BOB tokens on Polygon network instead
- changing the no. of BOB tokens to a whole number
- clearing the cache for the zkbob website (I am using Brave Browser)
- creating a brand new zkbob account
But I continue to get the same error message every time I try to deposit. This is super frustrating as I have been using zkbob for months without issue and now for the past few days I cannot use it when I really need to do so.
Mojmir
Greg Project: Hey Greg, thanks for an additional details. From our investigation it seems like the most likely cause of the issues you are facing is that your browser's/device clock is ~4.5 hours behind.
Can you please double check that your device clock is configured correctly?
G
Greg Project
Mojmir: Yes! That's fixed it! Thank You!
I just travelled between India and the UK where the time difference is 4.5 hours - and even though the clock was showing correctly, somewhere in settings it was still in the other timezone. Thanks again.